PROJECTS · RIT, ROCHESTER · 2012–2014

Thought at Work

The student-run industrial design conference at Rochester Institute of Technology. It had started once and ended ten years before. I brought it back, and built it to last beyond me.

ROLE
Re-founder and conference chair
FIRST YEAR
26–28 Oct 2012
RAISED
$14,000
STILL
Running today
Aaron Jack on stage with a microphone, opening Thought at Work 2012 in front of the conference screen
OPENING THE CONFERENCE, 2012
01 · THE STORY

Built from the ground up

Thought at Work first happened at RIT in 2003, started by industrial design students who wanted a conference of their own. It ran twice, then the money ran out and the administration closed it.

In April 2011, on the drive back from a regional IDSA conference, a friend and I spent eight hours sketching how to bring it back. Most people told us students couldn’t pull it off. Eighteen months later it opened.

I created the systems and the teams, found the sponsors, wrote the grants and brought the administration on board. From a small core we grew to a team of about forty students, from first-years to graduate students, in industrial design, engineering, new media and graphic design. The first year raised $14,000 and left $4,000 to start the next one.

The point was never one good weekend. I built the infrastructure to outlast me: a team that hands over to the next team, with the core ideas in place. The second year I mentored the groups who took it on. It continues to this day.

Empowerment of students can happen within the total institution of academia through Thought, Networks and Hard Work, with an Internal Sustainable System led by students.FROM MY 2012 RULES FOR THE TEAM
The Thought at Work logo painted on the floor in yellow and blue
THE LOGO, ON THE FLOOR
A full lecture hall of design students at Thought at Work
THE KEYNOTE HALL
The yellow 2012 Thought at Work conference poster, signed by the speakers
THE POSTER, SIGNED BY THE SPEAKERS
The student organising team of Thought at Work in a hallway at RIT
THE TEAM, 2012
Students and a working designer sketching together at a workshop table
A WORKSHOP
Two students under the Thought at Work wall graphic in the design studio
THE STUDIO, DRESSED FOR THE WEEKEND
02 · THE METHOD

A design project, not an event

I treated the conference as an industrial design brief. Before planning anything, I went to three IDSA regional conferences and watched how students actually used them. Sitting in one room for nine hours wasn’t working. The real conversations happened in the breaks, and shy students only spoke to professionals when the groups were small and hands-on.

So Thought at Work was built the other way round: short talks for everyone together, then small workshops where first-years, seniors, graduate students and working designers sat at the same table. Students chose the skills they wanted to work on and got feedback straight away, with no grade attached.

That summer I ran the team for six weeks from Hong Kong, with co-organisers in Copenhagen, Taiwan and the US. Two speakers, our keynote among them, fell away in the last weeks. The weekend still happened.

Using the design thinking methodologies we were taught within the industrial design curriculum, Thought at Work 2012 became merely the implementation of a solution backed by research.FROM MY 2013 STATEMENT
A speaker leaning over sketches with a group of students
SMALL TABLES, MIXED YEARS
03 · THE REVIVAL, YEAR BY YEAR

From 280 to 400

26–28 OCTOBER 2012

Year one

280participants
18speakers
10graduate speakers
8schools
MY ROLE · RE-FOUNDER AND CONFERENCE CHAIR
18–20 OCTOBER 2013

Year two

400participants
19speakers
16schools
MY ROLE · MENTOR TO THE NEW TEAM
24–26 OCTOBER 2014

Year three

400participants
25speakers
MY ROLE · OBSERVER
04 · THE PROGRAMME, 2012

Three days, twenty-eight talks and workshops

Over three days: 18 professional speakers, 10 graduate students presenting their thesis work (24 showing in the gallery), 28 talks and workshops, three gallery shows, two concerts with three bands, a portfolio review and a cookout. Students came from as far as Philadelphia, New York, Cleveland and Canada.

  • Kickstarter and the entrepreneur. Don Lehman on taking a product from concept to a funded launch.
  • The ReDesign workshop. A mystery product, groups of four to six students, each paired with a working designer. Led by Jeff Smith.
  • Fast drawing competition. The best fast sketchers from each school, on stage, hosted by Bruce Hannah of Pratt.
  • Intellectual property for designers. Sarah Feingold of Etsy.
  • Young designers panel. Designers within ten years of graduating.
  • Graduate thesis workshop and show. Thesis projects from RIT, Pratt and other schools.
  • Neohvi ideation workshop. An iterative method for widening the range of ideas.
  • RIT Industrial Design alumni show in the Bevier Gallery.
  • Portfolio reviews with working designers.
Students working at long tables during a Thought at Work workshop
WORKSHOPS
A large studio full of students at work during the conference
THE STUDIO, FULL
05 · SPEAKERS, 2012

Who came

Eighteen speakers and ten graduate speakers in the first year. Titles as they were in 2012.

Sam Aquillano
DESIGN MUSEUM BOSTON

Co-founded the first Thought at Work in 2003 as an RIT student, then co-founded Design Museum Boston.

Don Lehman
MORE/REAL

Co-founder of the 2003 conference. RIT industrial design graduate; his Stylus Caps reached 488% of their Kickstarter goal in 30 days.

Sarah Feingold
ETSY

Counsel at Etsy, on intellectual property for designers.

Jeff Smith
REFLEX DESIGN

Design Director at Reflex Design, leading the ReDesign workshop.

AMONG THE OTHER SPEAKERS
Lorrie FrearRIT School of Design: typographer and letter artist
Bruce HannahHannah Design; professor at Pratt
Bryan HammerDesign Director, Skooba Design
Peter KotsonisPrincipal, Storyline (design research)
Lisa LehmanSenior industrial designer, Product Development Technologies
Greg SmileyIndustrial Design Manager, The Raymond Corporation
Brian Buirge and Jason BacherCo-founders of GFDA

Plus ten graduate speakers from RIT, Pratt and other schools.

The 2012 Thought at Work speakers and the student organisers together
SPEAKERS AND ORGANISERS, 2012
06 · SPONSORS AND WHAT CAME AFTER

It kept going

2012 was funded by Core77 and its jobs site Coroflot, IDSA (national and the RIT student chapter), RIT’s College of Imaging Arts and Sciences and an RIT learning grant, with in-kind help from Moo and the Vignelli Center for Design Studies.

In the years I helped mentor, the conference brought in major sponsors including Adobe, Autodesk, Wacom and Microsoft, alongside KeyShot and local Rochester partners.

Year two doubled the attendance, with Kyle Sheth, one of my 2012 co-coordinators, among its lead coordinators. GMUNK’s keynote filled the 507-seat Ingle Auditorium; Patricia Moore and Spencer Nugent of Sketch-A-Day spoke too. Thought at Work is still running, organised every year by a new team of RIT students.

2003The first Thought at Work, started by RIT industrial design students. Speakers included Yves Béhar and Cameron Sinclair.
2012The revival. 280 participants, 18 speakers, 8 schools.
2013Attendance doubles to about 400 from 16 schools, including Carnegie Mellon, Ohio State, Penn State, Syracuse and CCAD. Nearly 60 events.
2016Allan Chochinov of Core77 and SVA opens; Vimeo co-creator Jake Lodwick gives the keynote; Patricia Moore returns.
2021A hybrid edition with designers from Spotify, Figma, frog, Apple, Electronic Arts and Discord.
TodayStill organised every fall by RIT students, with the core ideas in place.
07 · THE SYSTEM

Rules for the next team

The first run stopped after two years and had to be rebuilt from nothing. So after 2012 I wrote it all down: a handbook for the next team, and a short set of rules. Some of them:

  • Every coordinator team includes at least two underclassmen, so someone who has done it is still there next year.
  • Leave at least $1,000 in the bank for the team that follows.
  • Positions go to whoever does the work, whatever their year. No elections.
  • A board of past coordinators and speakers mentors the new team.
  • In the first two weeks of the school year, the team visits first-year classes to bring in the next generation.
  • Document everything, and keep it where the next team can find it.

In 2021 the student constitution still had a senior advisor linking the new board with alumni, and new members shadowed a board role for a semester before taking it on.

Thought at Work is about taking action, not sitting idly by while others shape your whole education.FROM THE 2012 HANDBOOK
A giant @ sign mounted on the side of an RIT building
THE GIANT SIGNAGE, 2013: A DESIGN PROJECT I MENTORED WITH FIRST- AND SECOND-YEARS
08 · THE WEEKEND

Three days in October

Paper airplanes pinned to a wall
FOLD YOUR OWN PAPER AIRPLANE
Aaron Jack in a Thought at Work T-shirt with two students in front of the @ logo
THE PHOTO BOOTH, YEAR TWO, 2013
Aaron Jack laughing with the organisers and a professor
THE ORGANISERS
A student holding a stack of the yellow Thought at Work wallets
THE WALLETS: MERCH WE DESIGNED AND MADE
Students celebrating among yellow and blue balloons
THE CLOSE
A panel of speakers on stage
A PANEL
A full conference auditorium
THE AUDITORIUM
Volunteers in blue T-shirts on a sofa
THE VOLUNTEERS
A speaker presenting colour theory slides
A TALK, 2013
Four speakers in armchairs on stage
THE PANEL, 2013
The atrium full of people, seen from the stairs
THE ATRIUM, 2013
A speaker talking to a small group in an office
YEAR TWO, 2013
Two people shaking hands on stage
ON STAGE
The original 2003 Thought at Work graphic with photos of the first conference
THE FIRST THOUGHT AT WORK, NOVEMBER 2003
BEFORE

2003 and 2004

Two hundred people came to the first one, with speakers like Yves Béhar. The second year lost money, and the conference stopped. What was missing was a way to hand it on, so that is what I built.